Gamdom Privacy Policy – Your Data Is Safe With Us

Welcome to Gamdom. This Privacy Policy explains what personal information we collect when you use the Gamdom platform, how it is used, who it may be shared with, and the steps we take to keep your data secure.

Gamdom's Privacy Policy has been created in English with Bangladesh users in mind. Our goal is to be fully transparent and honest with you, and to respect your privacy.

By registering for or using the Gamdom platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform and contact our support team.

Gamdom collects only the information necessary to provide you with a fair and reliable service. Our Privacy Policy makes clear that we never collect data beyond what is required.

A) Registration & identity information:

• Full Name (Bengali & English)
• Email Address
• Mobile Number
• Date of Birth (for age verification)
• Residential Address
• Nationality

B) KYC & Identity Verification Information:

• National ID (NID) number & scan
• Passport or Driving License
• Proof of address document (utility bill, bank statement)
• Selfie or photo (for identity verification)

C) Financial & Transaction Information:

• Payment method details (bKash/Nagad/Rocket number, bank account)
• Deposit & Withdrawal History
• Betting History & Statistics
• Balance & transaction records

D) Technical Information:

• IP address
• Device type, model, and operating system
• Browser Type & Version
• Login Time & Activity Logs
• Cookies & Session Data

Under Gamdom's Privacy Policy, we only collect information through lawful and transparent means — never covertly or without your consent.

Direct collection:

• When completing the registration form
• When submitting KYC documents
• When contacting the support team
• When making a payment transaction
• When participating in promotions or surveys

Automatic Collection:

• Device and IP information when you log in to the platform
• Browsing Activity & Page Visit Tracking
• Session data via cookies and local storage

Gamdom's Privacy Policy makes clear that your information is used solely for specific, legitimate purposes. It is never used beyond what has been authorised.

Primary Use:

• Account management: To manage registration, login, password reset, and account security
• Service Delivery: To facilitate betting, payment processing, and gaming services
• KYC Verification: To verify identity and age, and to prevent money laundering
• Support Services: To resolve your complaints and inquiries

Secondary Use (subject to your consent):

• To send personalized offers and bonus promotions
• To improve your platform experience
• To keep you informed about new features and updates

Use for legal obligations:

• To meet the requirements of government and regulatory authorities
• To comply with Anti-Money Laundering (AML) regulations
• To comply with court orders

One of the most important aspects of Gamdom's Privacy Policy is our data sharing policy. We share your information only in very limited circumstances and under strict conditions.

Data Is Shared With:

• Payment Processors: To process transactions (bKash, Nagad, Bank) — only the minimum necessary data
• KYC Verification Services: Licensed Authority for Identity Verification
• Law enforcement agencies: Under court order or legal obligation
• Security Partners: For Fraud Detection & Prevention

Information is never shared:

• With Advertisers or Marketing Companies
• With data brokers or information resellers
• With any third party without your consent

All third-party partners are contractually bound to comply with Gamdom's privacy policy and may only use data for the specified purpose.

Gamdom follows the highest industry standards to protect your information. The security measures outlined in our Privacy Policy are continuously updated.

Technical Safeguards:

• All data stored with 256-bit AES encryption
• Data transfer via TLS 1.3 protocol
• Two-Factor Authentication (2FA) Support
• Firewall & Intrusion Detection System
• Regular Backups & Disaster Recovery Planning

Organizational Security:

• Only authorized personnel can access your data
• Regular security training and awareness programs
• Third-party security audits at least twice a year
• Users notified within 72 hours in the event of a data breach

Under Gamdom's Privacy Policy, your data is never stored longer than necessary. Once legal obligations and business requirements have been fulfilled, the data is deleted.

If you request account closure, Gamdom will delete all data within 30 days, except where retention is required by law. You will be notified of the deletion by email.

Gamdom uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help the platform remember your preferences and session.

Types of cookies we use:

• Essential cookies: Used to maintain login sessions and security tokens. Disabling these will prevent the platform from functioning.
• Functional cookies: For language preferences, layout settings, and a personalized experience.
• Analytics Cookies: To analyze platform usage statistics and improve our services.

Cookie Controls:

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working. Cookie preferences can also be managed from the settings in the Gamdom app.

Gamdom's Privacy Policy gives you full control over your personal information. Your key rights are outlined below.

Your rights:

• Right to know: You may request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to restriction: You can restrict how your data is used for specific purposes.
• Right to Portability: You can receive a copy of your data in a specified format.
• Right to object: You can opt out of marketing communications at any time.

To exercise these rights, support@gamdom-jit.comEmail us at. Gamdom will respond to your request within 30 days. For urgent matters, contact our Help Center Visit the page.

Gamdom strictly does not provide services to anyone under the age of 18. In line with this Privacy Policy, we do not knowingly collect any information from minors.

• Date of birth is verified at the time of registration
• Age is verified through the KYC process
• Accounts are immediately suspended upon detection of a minor
• Collected data is deleted immediately

If you suspect a minor you know is using Gamdom, please contact us immediately support@gamdom-jit.comto let us know.

Gamdom may update this Privacy Policy from time to time. Updates may be necessary to reflect changes in our services, applicable laws, or technology.

• A notification will be sent via email or on the platform prior to any significant changes
• The date of any changes will be noted at the top of the page
• Previous versions available upon request
• Continued use of the platform after changes take effect constitutes acceptance of the updated policy

For any questions, concerns, or complaints regarding the Privacy Policy, please reach out to Gamdom's dedicated Privacy Team.

Our Help Center Visiting will get you quick answers to common questions. For privacy-related complaints, we are obligated to provide a formal response within 30 days.